Clients can self-refer to our private practice. A phone call will establish the counsellor best suited to your situation and schedule. Phones are answered by Cathy or Kara from 9 a.m. to 12 noon on regular week-days. At other times you can leave a confidential voice message, which will be returned later that day or on the next week day morning.
You may also be referred to our practice by your physician, lawyer, vocational counsellor, Employee and Family Assistance Program, or any of a number of other agencies. We bill to ICBC, Crime Victims, CLBC, MCFD Autism and numerous other third parties.
Clients generally phone and book their own appointment, but this may vary depending on the procedures of the referring party. Call and talk to Cathy or Kara if you have any questions.
Marshall and Associates are located on the second floor of a downtown building on Commercial Street. We recently returned to our city centre roots and are happy to be part of the successful revival of the area. The red door to our upstairs office is directly across from the Conference Centre and Serious Coffee.
35A Commercial Street
Nanaimo BC Canada V9R 5G3
PO Box 435 Station A
Nanaimo BC V9R 5G3
There is ample parking in the surrounding area. Park for 75 cents for two hours in the Conference Centre parking accessible off Gordon Street with an elevator to Commercial Street. There is free street parking and numerous other parkades in the area.
We continue to have a voice on the phone and personalized services for our clients. Cathy and Kara book appointments, answer questions and support your connection to a counsellor.